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Refund policy

Return & Refund Policy

At Branded Vogue, customer satisfaction is our priority. Please read our Return & Refund Policy carefully before placing your order.

1. Return & Refund Request

You may request a return or refund within 3 days of receiving your order. Requests made after 3 days will not be accepted.

2. Image & Video Proof Required

To process your claim, you must provide clear images and an unboxing video showing the product and its packaging. Claims without valid proof may be declined.

3. Eligible Return Conditions

Items must be:

  • Unused, unworn, and in their original condition.

  • Returned with all original tags, packaging, and accessories.

  • Accompanied by your order number or proof of purchase.

4. Damaged, Defective, or Wrong Item

If you receive a damaged, defective, or incorrect item, contact us within 3 days at info.brandedvogue@gmail.com with the required image/video proof. We will review your case and arrange a replacement or refund if approved.

5. Non-Returnable Items

Returns and refunds are not accepted for:

  • Sale or clearance items

  • Gift cards

  • Personalized or customized products

  • Items damaged due to misuse or normal wear and tear

6. Return Approval

Do not send any item back without our approval. Once your request is approved, we will provide return instructions.

7. Refund Process

After receiving and inspecting the returned item, approved refunds will be processed to your original payment method within 7–10 business days. Processing time may vary depending on your payment provider.

8. Contact Us

For any return or refund inquiries, please contact:

Email: info.brandedvogue@gmail.com